Q & A
1.How is antigen and antibody sold?
Our antigens and antibodies are sold in mg, not ml, with a minimum order of 1mg.
2. Can I apply for samples?
Not every project can apply for samples, please consult relevant person in charge, thank you. A.Fill in the relevant information in the “message box” and submit it. The staff will contact you as soon as possible. B.Contact us at the bottom of the website.
3.How to obtain product information?
You can download it from “Download Catalog” on the official website.
4.What information do I need to provide when ordering products?
You need to provide product information, including: name, article number, lot number, quantity, etc. You also need to provide the shipping information, including the contact person, contact information, and shipping address. If there are other requirements, please make extra remarks.
5.How long is the ordering cycle?
The goods shall be delivered within 3 working days from the date of normal payment. If there is no spot goods, the goods shall be separately agreed by the parties. The delivery period of specific orders may be affected by many factors such as order quantity, payment, weather conditions, etc., and the actual notice shall prevail.